AboutFounder & builder turning bold ideas into products. Open to partnerships, coffee chats and good conversations.
Career & VenturesCustomer Service RepresentativeInitux Software Limited01/11/2023 — 28/10/20241. Delivered high-quality customer service via phone, email, and live chat with professionalism and empathy2. Promoted and sold software solutions that matched client requirements and improved user satisfaction3. Troubleshot technical issues and guided customers through product-related challenges4. Built lasting relationships with clients through active listening and consistent follow-up5. Worked closely with sales and technical teams to ensure smooth service delivery6. Maintained detailed and accurate records of customer communications and sales activities Chief Executive OfficerNexCard Bangladesh01/06/2026 — Present