About

Founder & builder turning bold ideas into products. Open to partnerships, coffee chats and good conversations.

Career & Ventures

Customer Service Representative

Initux Software Limited
01/11/202328/10/2024
  1. 1. Delivered high-quality customer service via phone, email, and live chat with professionalism and empathy
  2. 2. Promoted and sold software solutions that matched client requirements and improved user satisfaction
  3. 3. Troubleshot technical issues and guided customers through product-related challenges
  4. 4. Built lasting relationships with clients through active listening and consistent follow-up
  5. 5. Worked closely with sales and technical teams to ensure smooth service delivery
  6. 6. Maintained detailed and accurate records of customer communications and sales activities

Chief Executive Officer

NexCard Bangladesh
01/06/2026Present

Skills

Communication · IntermediateWeb Development · Beginner

© 2026 · Naimur Rahman Sourov